BY MAKING ANY PURCHASE ON PokachuGames.ca, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THE FOLLOWING:

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Purchasing packs for live breaks:

Additional Shipping will have to be added on when you are ready to ship your order. I can hold on to your cards for a bulk order to save on shipping. Please select "Live break shipping" when you are ready to have your cards shipped! 

 

Discounted shipping will be included in live breaks over sealed products since raw cards are cheaper to ship!

Live breaks will be HITS ONLY Holos or better for Japanese and Rare+ for English

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No Refunds/Exchanges:

We do not accept returns or exchanges. If you have an issue with your order, please contact us at Pokachugamesca@outlook.com with details of the product and the defect.

If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.

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READ CAREFULLY

WE HIGHLY RECOMMEND CHOOSING "TRACKED SHIPPING" FOR BIGGER ORDERS/MORE EXPENSIVE ITEMS!! THIS WAY YOU CAN HAVE PEACE OF MIND AND KNOW WHERE YOUR PACKAGE IS!

 

WE ARE NOT RESPONSIBLE FOR ANY UNDELIVERED "LETTERMAIL". THERE IS ABSOLUTELY NO WAY FOR US TO FIND OUT WHERE YOUR PACKAGE IS LOCATED!

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Chargebacks:

By purchasing from PokachuGames.ca you understand and agree that you are the rightful owner of the funds being used to purchase any product on the site. Any individual who initiates a chargeback for completed or fulfilled orders will be disputed. All actions and communications on the live stream will be recorded.

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Undelivered items:

We will not be held responsible for any undelivered items. If you select "Lettermail" and not tracked shipping, there is no way to know where your package is, or how long it will take to arrive. If you want to be sure about your order, please select tracked shipping for your peace of mind! We believe in our mailing system, and we have yet to have any items be undelivered or lost, but mistakes can be made!

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Please review "Shipping Terms and Conditions" for details on how shipments will be charged and managed!

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Regards

 

Evan + Erika